I. General information
The confidentiality of your personal data is one of the main concerns of SC GOLD AND GEMS SRL, based in Ramnicu Valcea, Romania, as data operator.
This document has the role of informing you about the processing of your personal data, in the context of using the website www.muntelecomorilor.ro
II. Categories of personal data processed
II.1. If you are a customer of the Site, Gold and Gems SRL will process your personal data, such as name and surname, telephone, e-mail address, billing address, delivery address, data on how you use The site, for example your behavior / preferences / habits within SC Gold and Gems SRL, as well as any other categories of data that you provide directly in the context of creating the user account, in the context of placing an order through the site or in any other way resulting from the use of the Site.
II.2. If you are a visitor to the Site, SC Gold and Gems SRL will process your personal data that you provide directly in the context of using the Site, such as the data that you provide in the contact / questions / section. complaints, to the extent that you contact us in this way.
III. Purposes and grounds for processing
III.1. If you are a customer of the Site, SC Gold and Gems SRL processes your personal data as follows:
- for the development of the contractual relationship between you and SC Gold and Gems SRL, respectively for taking over, validating, shipping and invoicing the order placed on the Site, informing you about the status of the order, organizing the return of ordered products, etc.
- for the fulfillment of the legal obligations incumbent on SC Gold and Gems SRL in the context of the services provided through the Site, including the obligations in fiscal matters, as well as in matters of archiving.
Reason: The processing of your data for this purpose is necessary on the basis of legal obligations. Providing your data for this purpose is necessary. The refusal to provide the data may result in the impossibility of SC Gold and Gems SRL to comply with its legal obligations and therefore in the impossibility of offering you services through the Site, respectively for marketing activities, for transmission, through the media remote (e-mail, sms) of commercial communications regarding the products and services offered by SC Gold and Gems SRL, through the Site.
The processing of your data for this purpose is based on your consent, if you choose to provide it.
You can express your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. Additionally, you can unsubscribe by accessing the My Account Information section.
Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
In order to perform various analyzes, reports on the operation of the Site, the creation of consumer preference profiles, mainly in order to improve the experience offered on the Site.
Rationale: The processing of your data for this purpose is based on the legitimate interest of SC MIN STAR MC SRL to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
III.2. If you are a visitor of the MunteleComorilor.ro Site, SC Gold and Gems SRL processes your personal data as follows:
- for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by SC Gold and Gems SRL, through the Site.
Reason: The processing of your data for this purpose is based on your consent, if you choose to provide it.
- for resolving complaints, grievances and to monitor traffic and improve your experience on the Site.
Reason: The processing of your data for this purpose is based on the legitimate interest of SC gold and Gems SRL to ensure the proper functioning of the Site, as well as to permanently improve the experience of visitors to the Site, including by resolving various comments, questions or comments.
The processing of your data for this purpose is based on your consent, if you choose to provide it.
You can express your consent to the processing of data for this purpose by checking the appropriate box at the time of account creation, or after account creation, in the My Account Information section. To unsubscribe from receiving such commercial communications you can use the option at the end of each email / sms containing commercial communications. Additionally, you can unsubscribe by accessing the My Account Information section.
Providing your data for this purpose is voluntary. Refusal to provide consent for the processing of your data for this purpose will not have negative consequences for you.
In order to perform various analyzes, reports on the operation of the Site, the creation of consumer preference profiles, mainly in order to improve the experience offered on the Site.
Rationale: The processing of your data for this purpose is based on the legitimate interest of SC Gold and Gems SRL to permanently improve the customer experience on the Site. Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
III.2. If you are a visitor of the MunteleComorilor.ro Site, SC Gold and Gems SRL processes your personal data as follows:
- for marketing activities, respectively for the transmission, through the means of distance communication (e-mail, sms), of commercial communications regarding the products and services offered by SC Gold and Gems SRL, through the Site.
Rationale: The processing of your data for this purpose is based on your consent, if you choose to provide it.
- To resolve complaints, grievances and to monitor traffic and improve your experience on the Site.
Reason: The processing of your data for this purpose is based on the legitimate interest of SC gold and Gems SRL to ensure the proper functioning of the Site, as well as to permanently improve the experience of visitors to the Site, including by resolving various comments, questions or complaints. .
Providing your data for this purpose is voluntary. Refusal to provide data for this purpose will not have negative consequences for you.
IV. The length of time we process your data
In principle, SC Gold and Gems SRL will process your personal data as long as necessary to achieve the processing purposes mentioned above.
If you are a customer, we will process your data throughout the contractual relationship and subsequently in accordance with the legal obligations incumbent on SC Gold and Gems SRL (eg, in the case of financial-accounting supporting documents for which the retention period provided by law is 10 years from the date of the end of the financial year in which they were drawn up).
If you withdraw your consent for the processing of data for marketing purposes, SC Gold and Gems SRL will stop the processing of your personal data for this purpose, but without affecting the processing carried out by SC Gold and Gems SRL based on your consent before its withdrawal.
V. Disclosure of personal data
For the purposes of processing,
- SC Gold and Gems SRL may disclose your data to partners, third parties or entities that support SC Gold and Gems SRL in carrying out the activity through the Site (eg courier companies, IT service providers) , or to the central / local public authorities, in the following exemplary cases listed:
For the administration of the Site;
- in situations where this communication would be necessary for the awarding of prizes or other facilities to the persons concerned, obtained as a result of their participation in various promotional campaigns organized by [the owner of the website] through the Site;
- to maintain, personalize and improve the Site and the services provided through it;
- for performing data analysis, testing and research, monitoring usage and activity trends, developing security features and user authentication;
- for the transmission of commercial marketing communications, under the conditions and limits provided by law; when the disclosure of personal data is provided by law, etc.
VI. Transfer of personal data
The personal data provided to SC Gold and Gems SRL can be transferred outside Romania but to European Union countries only.
The rights you enjoy:
Under the conditions provided for by the legislation on the processing of personal data, as data subjects, you enjoy the following rights:
- the right to information, respectively the right to receive details regarding the processing activities performed by SC Gold and Gems SRL, as described in this document;
- the right to access data, namely the right to obtain confirmation from SC Gold and Gems SRL [website owner] regarding the processing of personal data, as well as details on the processing activities such as the way in which the data are processed, the purpose in which the processing is performed, the recipients or categories of recipients of the data, etc .;
- the right to rectification, respectively the right to obtain the correction, without justified delays, by SC Gold and Gems SRL of inaccurate / unjustified personal data, as well as the completion of incomplete data; The rectification / completion will be communicated to each recipient to whom the data have been transmitted, unless this proves impossible or involves disproportionate effort.
- the right to delete data, without undue delay, ("right to be forgotten"), if one of the following reasons applies:
- they are no longer necessary for the purposes for which they were collected or processed;
- if the consent is withdrawn and there is no other legal basis for the processing;
- if the data subject objects to the processing and there are no legitimate reasons prevailing;
- if personal data have been processed illegally;
- if personal data must be deleted in order to comply with a legal obligation;
- personal data have been collected in connection with the provision of information society services under Union or national law under the control of the controller.
- It is possible that, following the request to delete the data, SC Gold and Gems SRL to anonymize this data (thus depriving them of personal character) and to continue in these conditions the processing for statistical purposes;
A) the right to restrict processing to the extent that:
- the person disputes the accuracy of the data, for a period that allows us to verify the correctness of the data;
- the processing is illegal and the data subject opposes the deletion of personal data, instead requesting the restriction of their use;
- the controller no longer needs the personal data for the purpose of processing, but the data subject requests them to establish, - the exercise or defense of a right in court; or
- the data subject has objected to the processing (other than direct marketing), for the period of time during which it is verified whether the legitimate rights of the controller prevail over those of the data subject.
B) the right to data portability, respectively (i) the right to receive personal data in a structured, commonly used and easy-to-read format, and (ii) the right to have such data transmitted by SC Gold and Gems SRL to another data controller, insofar as the conditions provided by law are met;
C) the right to object - in respect of processing activities may be exercised by submitting a request as indicated below;
- at any time, for reasons relating to the particular situation of the data subject, that the data concerning him be processed in the legitimate interest of the [website owner] or in the public interest, unless SC GOLD AND GEMS SRL - can demonstrate that it has legitimate and compelling reasons that justify the processing and that prevail over the interests, rights and freedoms of the data subjects or that the purpose is to establish, exercise or defend a right in court;
- at any time, free of charge and without any justification, that the data concerning it be processed for the purpose of direct marketing.
D) the right not to be subject to an automatic individual decision, respectively the right not to be the subject of a decision taken solely on the basis of automatic processing activities, including the creation of profiles, which produces legal effects concerning the data subject or affects him similar to a significant extent;
E) the right to address the National Authority for the Supervision of Personal Data Processing or the competent courts, insofar as you deem it necessary.
For any additional questions regarding the way in which personal data are processed and to exercise your rights mentioned above, please contact the email address: office @ muntelecomorilor.ro.